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Lifetime Client Care
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Lifetime Client Care
Client Care Maintenance Programs
Basic Package
Services Included:
Priority Next Day Service
response provided (within 24 hours).
24 / 7 Network Management & System Monitoring
(where applicable)
1 Hour of Annual Product Maintenance
. This service may include –
Cleaning & dusting of components, including vents & fans
Tightening of all cables & connections
Download product software & network firmware updates
Audio & Video Calibration
Updating the System Controller * & its operation incl. batteries
1 Hour Electronics Tutorial of Choice
during the 1 year term period.
20% OFF on any service
related calls during the 1 year term period.
*Contact us for more details.
Standard Package
Services Included:
Priority Next Day Service
response provided (within 24 hours).
24 / 7 Network Management & System Monitoring
(where applicable)
4 Hours of Annual Product Maintenance
. This service may include –
Cleaning & dusting of components, including vents & fans
Tightening of all cables & connections
Download product software & network firmware updates
Audio & Video Calibration
Updating the System Controller * & its operation incl. batteries
Telco / Cable Authorization
2 Hours Electronics Tutorial of Choice
during the 1 year term period.
30% OFF on any service
related calls during the 1 year term period.
2 Hours of Pre Paid Labor Included
6 Months of Additional Labor Warranty
*Contact us for more details.
Preferred Package
Services Included:
Priority Same Day / Next Day Service
response provided
including Saturday
24 / 7 Network Management & System Monitoring
(where applicable)
7 Hours of Annual Product Maintenance
. This service may include –
Cleaning & dusting of components, including vents & fans
Tightening of all cables & connections
Download product software & network firmware updates
Audio & Video Calibration
Updating the System Controller * & its operation incl. batteries
Telco / Cable Authorization
3 Hours Electronics Tutorial of Choice
during the 1 year term period.
20% OFF on any Product Purchases
35% OFF on any service
related calls during the 1 year term period.
4 Hours of Pre Paid Labor Included
12 Months of Additional Labor Warranty
*Contact us for more details.